Getting hold of us is simple: send an email. We don’t run a phone line or a walk-in office, and we’d rather answer one email properly than juggle five different inboxes.
Our email address
admin@paneramenulist.us
That single address reaches the whole Panera Menu Team. A real person reads every message. Most replies go out within two to three working days, and usually faster than that. Weekends and holidays can stretch things a little, so thanks in advance for your patience.
What to write to us about
- Corrections. A price has changed, an item has been discontinued, a nutrition figure looks off. Tell us the item, the page you saw it on, and your city if prices are involved. Screenshots help, if you have one.
- Suggestions. A guide you’d like us to write, a comparison you can’t find, a seasonal item we missed. Reader suggestions have started some of our most-read pages.
- Site problems. A broken link, a page that looks wrong on your phone, a photo that won’t load. Mention your device and browser and we’ll chase it down.
- Privacy questions. Anything about your data, cookies or your rights under our Privacy Policy goes to the same address.
- Business enquiries. Partnerships, advertising questions and content licensing all start here too.
One thing we can’t do
We are not Panera Bread. This site is an independent guide, and that puts some hard limits on what we can fix. We can’t take your order, track a delivery, refund a gift card, book catering or pass a complaint to a cafe manager. Honestly, we can’t even tell you why your local cafe ran out of baguettes, though we share the pain. For anything involving an actual order or an actual restaurant, contact Panera Bread directly through its official website or app. They have the systems for it; we just have strong opinions about soup.
A few small requests
Put the page name or item name in your subject line if you can. It speeds everything up. If you’re reporting a price, the city matters more than the exact store, and the date you saw the price matters too, because menus move. One message per issue is plenty; sending the same note three times lands in the same inbox and slows the reply down.
Please don’t send us passwords, card numbers or other sensitive details. We never need them, for anything, ever. And while we love a good bread recommendation, unsolicited bulk mail and link-selling pitches go straight to the bin.
If you work at a cafe
Plenty of our best corrections come from people behind the counter, and you’re especially welcome here. If your cafe’s prices, hours or line-up differ from what our guide says, tell us. Local knowledge beats our spreadsheets every single time, and we’ll happily update the page on the strength of it once we’ve cross-checked it.
Photographers and rights holders
If one of your photographs appears on this site and you’d like the credit adjusted, or the image taken down, write to the same address with a link to the page. We use openly licensed images and credit their creators, but mistakes happen, and legitimate requests are dealt with quickly and without argument.
Corrections deserve a special mention
Half the accuracy of this site comes from readers who bothered to write in. When a correction checks out, we update the guide and, where the change is significant, note it in the article. If you’ve ever squinted at a menu board and thought “that’s not what the website said,” you are exactly the correspondent we want. Write to admin@paneramenulist.us and help the next reader order with confidence.